How do I add/modify content on the Bay Path website?
The Process
All requests must be made through the ticketing system. This helps us keep track of what content has been added, how recently it was added and ensures we have multiple eyes proofreading content prior to it going live. Direct email requests will not be approved. If you need something on the website as soon as possible, please initiate the request through the ticketing system and also call the IT Department to let them know of the time constraint. We will do our best to accommodate immediate requests when possible but turn around time is typically 24-48 hours.
ADA Compliance Standards Notice
In our commitment to ensuring the accessibility and inclusivity of our website, it is essential that all content uploaded to the website meets ADA compliance standards. Please note that scanned documents cannot be uploaded directly to the website and will not be accepted, as they present barriers to individuals using screen readers or other assistive technologies. Please include original documents with your requests so that the content can be pulled from the document and incorporated into a webpage on the site.
How to make a request
- Please navigate to the Bay Path IT Help Desk Ticketing System
- Under Issue related to select Web Development
- Enter your email as the requester so that you can be notified when your request has been resolved or for follow up questions regarding your request.
- Enter an appropriate subject, labeling what the request is in regards to
- In the description field, please include where you would like the content posted to.
- Finally, enter your content into the description and/or attach files to your request and hit submit. You will be notified when your request has been resolved.
Need Assistance?
If you need assistance with making a request, please reach out to a member of the IT Department.